Purba, Humiras Hardi, Fransisca Debora, Choesnul Jaqin, and Hendra Adiyatna. “SERVICE QUALITY ANALYSIS: AN EMPIRICAL STUDY OF CUSTOMER SATISFACTION IN A HEALTHCARE”. Jurnal Teknologi dan Manajemen 19, no. 1 (April 8, 2021): 33-40. Accessed April 18, 2024. https://jurnal.stmi.ac.id/index.php/jtm/article/view/22.